Client Services Specialist

Have you been looking for a company that you can get behind and feel good about the impact it has sustainability and recycling efforts? Quest is a full service environmental consulting and management group supporting the efforts of Fortune 500 companies seeking to maximize profits and mitigate risks and minimize their ecological footprints.

If you want an opportunity where your efforts made an impact, Quest has a fantastic opportunity for a client services professional that will have responsibilities for providing support to a specified group of clients. A client service specialist role is right for you if you like to interface with wonderful clients and vendors and have strong attention to detail, are used to multitasking in a fast-paced department, and have strong written/verbal communication skills. This position requires you to be part of our inbound phone queue. We provide a fun, interactive culture that includes wearing jeans every day!

The Ideal Candidate Will Be Able To:

  • Possesses previous years of experience with strong customer service and relationship building skills
  • Handle heavy client contact and interaction via phone and email
  • Extremely detail oriented with strong organizational skills
  • The ability to quickly learn multiple software and database formats as required by our Client(s)
  • The ability to work independently and complete tasks within given timeframes
  • Capable of working with multiple Managers across all lines of business
  • A quick-thinking, problem-resolving attitude
  • The ability to thrive in a competitive, goal-driven environment
  • The ability to manage day to day customer interaction, provide superior customer service and display a sense of urgency to customer needs
  • Continually seeks opportunities to increase customer satisfaction and deepen customer relationships
  • Understands how to communicate difficult / sensitive information tactfully
  • Displays a positive attitude and is an effective team player
  • Goal oriented

Role Competencies

  • College graduates are encouraged to apply
  • Prior work experience in a busy client facing environment
  • Intermediate Microsoft Office (Excel, Word, Outlook) skills
  • Responds well in a dynamic and fast paced environment

Our Employees Enjoy:

  • Benefits Package: Medical/Dental/Vision, 401(k) Plan , Life, STD/LTD
    • Company paid medical insurance for employee –only coverage

    • Company paid Life, Short term disability plan (voluntary employee-paid LTD is offered)

    • 401k: Match 100% up to 3% of contributions and vested in the match immediately

    • Employee Stock Purchase Plan

    • Health and life insurance plans eligible 1st of month following 30 days of employment

  • Free on-site fitness area

  • Paid Holidays and Paid Time Off

  • Fun work environment

  • Casual business dress, aka jeans!

  • Great Incentives and rewards

  • EOE m/f/d/v

Apply Online

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