Our Story

Mission

Quest is committed to building solutions that eliminate waste in all its forms, to better business and the planet.

Our mission speaks to our fanatical allegiance to eliminating unnecessary costs, resources, time, and materials that are associated with the waste and recycling of businesses. The outcome of our efforts allows businesses to become thriving, sustainable entities that work in concert with our planet for long-term prosperity.

At Quest, our Core Values guide everything we do, from our innovative solutions to our commitment to sustainability and community. These values are not just principles; they are the foundation of our culture.

Develop People
  • Trust and empower one another
  • Encourage people to be their best selves
  • Honor individual goals and aspirations
  • Build Strong Leaders
Foster Respect
  • Support one another
  • Treat every role as vital
  • Embrace diverse backgrounds
  • Create an inclusive environment
Deliver Innovation
  • Be the change
  • Ask questions and be curious
  • Seek opportunities and identify problems
  • Contribute to solutions
Value Relationships
  • Win and grow as one team
  • Put people first
  • Partner across the organization to build strong collaboration
  • Embody a customer service mindset – both internally & externally
Pursue Excellence
  • Act with integrity
  • Hold yourself and others accountable
  • Be fully engaged
  • Focus fanatically on data and insights
  • Serve as a good steward in our communities

To ensure these values are deeply embedded in our workplace, we’ve established the EcoCrew—a dedicated team focused on fostering a culture that reflects our commitment to sustainability, collaboration, and excellence. The EcoCrew works tirelessly to integrate our Core Values into every aspect of our operations, making Quest a thriving and inspiring place to work.

Who We Are

Quest is a nationwide leader in providing single-source reuse, recycling, and disposal services for all types of waste streams and recyclable materials. Our philosophy is simple yet impactful: Any waste. Anywhere. Anytime.

We partner with businesses across industries to create sustainable waste solutions that improve operational efficiency and minimize environmental impact. With our calculated approach and commitment to sustainability, we turn waste challenges into opportunities for progress.

Our Value Proposition

Leveraging our scale, industry expertise, and advanced technology, Quest helps businesses achieve operational excellence and reduce their environmental footprint. From cutting costs to meeting sustainability goals, our tailored solutions provide measurable results.

Our History

Since our inception, Quest has been a leader in advancing sustainable solutions that drive business results and environmental responsibility. Here’s how we’ve evolved to become the trusted partner we are today.

2007

Quest is founded, initially operating trucks before transitioning into an asset-light, comprehensive waste and recycling management company.

2008

Began managing tire and motor oil recycling, and launched a national food waste recycling program for the food services industry.

2009

Went public on Nasdaq under the ticker symbol QRHC.

2011

Expanded to include waste recycling services for manufacturing and office buildings.

2012

Rebranded as Quest Resource Management Group, adding additional sustainability services to our portfolio.

2016

With CEO Ray Hatch at the helm, we intensified our focus on providing sustainability-driven solutions for key industries. Improved gross margins from 8% to over 18% by optimizing our operations.

2019

Diversified ownership and implemented best practices in corporate governance.

2019 - 2020

Turned pandemic challenges into opportunities, such as reducing office space to lower our carbon footprint, while enhancing remote work practices.

2020 - 2023

Acquired multiple waste service companies, strengthening our expertise in sectors like manufacturing, multifamily residents, food services, and railroads to address ESG and sustainability demands.

2023

Achieved patent approval for Quest Proganics, a proprietary process to deliver 100% landfill diversion for organic waste. Honored as a Top 10 Waste Service Provider in the food and beverage industry by Food & Beverage Tech Review.

2024

Onboarded a record level of new clients and simultaneously implemented new technologies to improve speed, consistency, and profitability of services.

2025

Under the leadership of new CEO Perry Moss, the company is poised to build on the successes of 2024 with a dedicated focus on boosting earnings, enhancing cash flow, reducing costs, and driving accountability across all areas of the business.

Through years of experience, Quest continues to deliver impactful sustainability solutions that empower businesses to thrive. Whether enhancing waste diversion rates, improving your total cost of operations, or providing exceptional service, we’re here to help your business make a meaningful impact.